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            october 19, 2019

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LKW Walter


Busworld 2019

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KONE honours PANOPA for its spare parts logistics


Recognising outstanding performance in worldwide spare parts logistics operations, KONE has awarded to the Herten location of PANOPA Logistik GmbH its “Supplier Excellence Certificate” in silver. KONE, one of the world’s leading manufacturers of escalators, automatic doors and lifts, considers a variety of performance aspects when making its annual evaluation of the work performed by service contractors and suppliers.
“At KONE, delivery quality enjoys maximum priority. Customers needing spare parts have to be served quickly and without any disruptions,” says Michael Korpak, site manager in Herten. “Once again, we have been able to achieve this in spite of increases in the order volumes. That is why we are very happy to have received this award – for the third year in a row.”
Within the logistical main tasks of KONE’s global spare parts logistics PANOPA accepts the complete warehousing, order picking and dispatch handling in the multi-user logistics centre in Herten, covering 25,000 square metres of floor space. Michael Korpak: “We also handle value-added services such as basic assembly work, joining components, building kits, and making up photos of items for use in KONE’s online catalogue.”
The site manager anticipates further volume increases during the course of 2014. “Our customer’s business is growing. We want to make a contribution to that with excellent performance in spare parts logistics. That’s one reason why we are working to attain ‘gold’ status in the KONE Supplier Excellence awards.“

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