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            june 17, 2019

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CP probed by transport watchdog for Vancouver cargo service 'issues'


Canadian Pacific says it "takes great exception to being included in a far-reaching Canadian Transportation Agency (CTA) investigation into possible freight rail service issues in the Vancouver area."
The railway operator continued: "On behalf of our 13,000-strong CP family, including our more than 500 employees who work in Vancouver, I take great exception to having our company included in a formal investigation into rail service in the lower mainland," said CP CEO Keith Creel.
"We have not been made aware of any formal complaints to the CTA relating to our service in Vancouver, nor has the CTA been in touch with us prior to launching this investigation. It is irresponsible to institute an investigation without at minimum reaching out to ask CP for information.
"We have always been forthright and cooperative with the CTA. The fact is that CP has achieved record-setting performance in Vancouver."
Last November the railroad broke its previous record for carloads of western Canadian grain products shipped to the port of Vancouver in one month with 17,150 carloads for a total of 1.54 million tonnes. In December, railcar processing time at its Coquitlam yard improved by 21 per cent year on year.
Recently, the company worked closely with Canadian National (CN) in Vancouver, including by assembling blocks of cars for the company to simplify last mile operations and help ease congestion. To further support recovery, it implemented embargos and permits to help manage traffic into congested consignees.
"CP will work with the CTA to better understand its concerns and will fully cooperate in the investigation as appropriate. In the meantime, CP will continue to focus our attention and build on our success of delivering freight safely and efficiently for our customers during this critical winter period," concluded Mr Creel.

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