TAP Portugal, the national airline of Portugal, and Kale Consultants (Kale), a leading provider of software solutions and outsourced services to the Travel and Transportation industry, have announced the signing of a contract to implement Kale’s fully integrated enterprise-wide cargo solution, known as CSP™.
CSP™ has been designed to meet the end-to-end needs of cargo carriers of all sizes. With CSP™, TAP Portugal will have a flexible and integrated system which will provide a comprehensive set of facilities for the airline’s cargo business. This includes Schedule Management, Reservations, e-bookings, Yield Management, Space Control, Warehouse Operations, Revenue Accounting, ULD Management, Customs Interfaces, and Management Information. The entire integrated suite of functions will be provided on a complete J2EE architecture.
This contract further cements the already strong relationship between TAP Portugal and Kale. For over 5 years TAP Portugal has been using Kale’s highly regarded passenger proration solutions. With the signing of this contract, both companies will extend their long term and mutually beneficial relationship.
Americo Costa, VP Cargo at TAP Portugal said, “We selected Kale’s solution because we believe CSP™ will give us the right platform on which to grow our business. We wanted a completely end-to-end integrated solution, on an architecture that is flexible, modern, and robust. With CSP™ we will get this. Having worked with Kale Consultants for the past 5 years, we know that they are reliable, and provide a very high level of service. This is important to TAP as we strive to build long term relationships.”
He further commented, “Kale’s CSP™ solution offered a very close match to our requirements. We are certain it will reduce our operational costs, while providing us with the flexibility to address market changes and adopt new business practices. Ultimately we aim to offer greater economic value to our customers by achieving business results faster, better and quicker than the competition.”
Peter O’Sullivan, Head of Cargo & Logistics Practice at Kale Consultants said, “We are delighted that TAP has chosen the CSP™ solution. At Kale we place a high emphasis on customer relationship, and with this contract for CSP™ we will deliver a high quality and reliable solution that I am certain will exceed TAP’s expectations.
He further added, “This agreement serves to strengthen our already close partnership with TAP Portugal. We are confident that CSP™ will provide TAP the springboard from which it can compete powerfully and effectively in the air cargo market and deliver genuine value to its customers and stakeholders.”