A survey, conducted by Saint-Petersburg magazine “Top Manager” announced AsstrA as one of the leading companies that customers refer to when in search of a logistics provider for the delivery of their cargo, AsstrA reported.
“Top Manager” is a monthly magazine devoted to the theory and practice of efficient business management. It ranks as one of the most popular business periodicals of Saint-Petersburg and has a wide audience of business owners, directors and managers. They were asked a question: “Given you have to transport a cargo in the nearest future, what company will you contact?”
The list of cargo transportation providers was not given, therefore the survey results can be classified as spontaneous (not a multiple choice) preference of the respondents.
The respondents were divided into 5 groups according to their income. The results were ranged by the frequency of a company being mentioned in the descending order.
AsstrA was ranked among top 10 in three groups out of five, with the 3rd, 6th and 9th places in each category. Such high ranking proves AsstrA’s prominent position on the transport and logistics market of Saint-Petersburg, as well as high credibility and level of customer satisfaction.
“I guess the most unbiased and objective evidence of services quality is customers’ feedback. It is a pleasure to learn that our clients are satisfied with the cooperation of our companies. No doubt that objective criticism is also useful, but this time we deserved the highest appraisals. The survey results prove – large-scale enterprises give preference to AsstrA”, - said Andrey Zayats, director of AsstrA - Saint-Petersburg OOO.
Information about AsstrA Saint-Petersburg OOO
AsstrA - Saint-Petersburg OOO is a daughter company of the international transport and logistics group AsstrA, which provides full service package for cargo delivery by all transport means worldwide. With its headquarters in Switzerland and offices in Russia, Belarus, Ukraine, Kazakhstan, Lithuania, Poland, Italy, Germany and China AsstrA group unites more than 550 employees. In Russia AsstrA’s offices work in Moscow, Saint-Petersburg, Smolensk, Ekaterinburg and Cheljabinsk. Quality management system is certified to ISO 9001:2000.