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            september 21, 2019

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Busworld 2019

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Finnair enhances efficiency by simplifying organisation


Finnair enhances efficiency by simplifying organisation Finnair is changing the structure of its Group organisation. A key objective is to achieve cost efficiencies by combining the Group's Scheduled Passenger
Traffic and Leisure Flight Operations into an integrated Flight Traffic organisation, which will operate directly under the President & CEO. In addition, through the new organisation, closer cooperation will be sought
between Flight Operations and Group Administration.
 “We will purposefully continue to enhance our operational efficiency. Particularly by combining scheduled passenger and leisure traffic we will centralise our most important resources, fleet and personnel. The
reorganisation of operations will also clarify areas of responsibility and generate cost savings,” says Deputy Chief Executive Officer Lasse Heinonen.
From the beginning of October, Finnair's business activities will be divided into five operational entities: Commercial Operations, Production, Customer Service, Travel Services and Aviation Services. Support functions will comprise Economics and Finance, Human Resources Management, Information Management,
Public Affairs and Corporate Communications, Resources Management, Business Development and Legal Affairs. In the coming weeks, a detailed review of the units and departments belonging to each area will be completed.
 “Through the change, we aim to improve management of the service product and its sales as well as more efficient planning of use of resources and production management. In the process, we will raise resources management to a higher level within our organisation, enabling the operations of the entire Group to
be developed as a whole.”
In the new structure, Commercial Operations will be led by Mika Perho, Production by Erno Hilden, Customer Service by Timo Riihimäki and Travel Services by Kaisa Vikkula. The Resources Management Unit will be led by Ville Iho. All of the above Senior Vice Presidents are also members of Finnair Plc's Management Board. In addition, the President & CEO, Deputy CEO Lasse Heinonen and SVP Public Affairs and Corporate Communications Christer Haglund are also members of the Management Board.
The Aviation Services business units, Finnair Catering, Finnair Technical Services and the ground handling company Northport Oy, as well as the cargo companies, will continue within Deputy CEO Lasse Heinonen's area of responsibility.
Management of administrative support functions, such as Information Management, Human Resources Management and Financial Management, will be centralised from the units into Group Administration. Moreover, Resources Management and Long-Term Operational Planning will be transferred to become part of Group

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