Scania has signed a cooperation agreement with the global German trailer axle manufacturer SAF-Holland. The agreement, which is unique within this industry, will provide Scania’s customers a support on the complete vehicle combination that goes beyond the supply of parts and logistics.
With the support of this agreement, the workshops and dealers within Scania’s global service network will be fully authorized to carry out professional service on SAF-Holland trailer axle components. The agreement covers such aspects as logistics, warranty handling, workshop procedures, special tools, help desk and training of workshop technicians.
“I’m confident that this agreement with SAF-Holland will enable us to give an even better service to our customers. Uptime and peace of mind are the keystones for our customers. Our strategy is to focus on our customers productivity and what adds value for them; this agreement is another step in that direction,” says
Anders Gustafsson, Senior Vice President, Service Operations at Scania.
“I’m happy that two premium brands could join forces in the service field in order to provide our customers with the best service. This agreement will definitely add additional values to the existing broad service network says,” Klaus Jürgen Stegmann, Vice President, Trailer System Business Unit Sales and Marketing at SAF-Holland.
With more than EUR 800 million in sales and over 2,000 employees, SAF-Holland S.A. is one of the worldwide leading manufacturers and suppliers of premium product systems and components primarily for trailers as well as trucks, buses and recreational vehicles. The product range encompasses axle and suspension systems, fifth wheels, coupling devices, kingpins, and landing legs.