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            september 22, 2019

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Mercator signs its first low cost carrier for cargo management technology


Mercator, a specialist in business technology solutions for the global aviation industry, has signed an agreement with flydubai, Dubai’s innovative low cost airline, to use Mercator’s industry leading cargo solution, SkyChain, enabling it to fully automate its cargo operations.
Along with SkyChain, flydubai has also engaged Mercator to provide revenue accounting services, using RAPID, to process and account for Cargo transactions. This application will enable flydubai to automate its Cargo accounting processes, resulting in accurate calculation and analyses of the airline’s data. Information generated by RAPID will strengthen the management of flydubai’s financial processes and revenues. Both technologies will benefit flydubai’s operations, by enabling the airline to optimize costs, increase operational efficiencies, and maximize revenues and profitability.
“The ability for an airline to be able to capture and analyse accurate and consistent revenue records, and to manage its cargo operations in an integrated and paperless fashion, places it at distinct advantage amongst its competitors,” said Duncan Alexander, Vice President Mercator. “In today’s economic climate, these capabilities can be the difference between a company’s success or demise. Our technologies are used to manage the passenger and cargo operations of airlines in 79 countries and flydubai is now the first low cost carrier in the world to implement Mercator’s SkyChain product, a significant milestone for our business.”
“flydubai Cargo has been in demand since the day we launched and, with such a busy operation, we needed a technology partner that could keep up with demand,” said flydubai’s CEO Ghaith Al Ghaith. “We aim to transport shipments to their destination quickly and cost-effectively with live updates available to customers and Mercator will help us to achieve this.”

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